OCLC

Online Catalogs: What Users and Librarians Want – OCLC report – May 2009

Online Catalogs: What Users and Librarians Want

This new report summarizes the findings of research conducted by OCLC on what constitutes quality in library online catalogs from both end users’ and librarians’ points of view.

Key findings:

* The end user’s experience of the delivery of wanted items is as important, if not more important, than his or her discovery experience.
* End users rely on and expect enhanced content including summaries/abstracts and tables of contents.
(more…)

By GPLS Webmaster, ago

Sharing, Privacy & Trust in Our Networked World – OCLC Membership Report – October 2007

The practice of using a social network to establish and enhance relationships based on some common ground—shared interests, related skills, or a common geographic location—is as old as human societies, but social networking has flourished due to the ease of connecting on the Web. This OCLC membership report explores this web of social participation and cooperation on the Internet and how it may impact the library’s role, including:

* The use of social networking, social media, commercial and library services on the Web
(more…)

By GPLS Webmaster, ago